Health Directory

The Dispensary Directory of Health Support Groups, click on a name for more information:

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The Compassionate Friends

National helpline open most days (including weekends and bank holidays) 10am - 10pm. Local contact available at any reasonable time.


A self-help organisation for parents and siblings of a child (of any age, including adult) who has died. Sympathy, friendship and support are offered through home visits, newsletter and telephone contacts. Service can be accessed by referral, self referral, national helpline and website.


National office 53 North Street, Bristol, B53 1EN.

Local Contact: David and Janet - Pickering Tel: 01751 472201

The Encephalitis Support Group

The Encephalitis Society is the operating name of the Encephalitis Support Group. Provides information and support to people affected by encephalitis, their families and carers. Offers a Linking Scheme to members and organises meetings so that mutual experiences can be shared.


Raises awareness to the general public through an annual Awareness Week and to professionals through the provision of workshops, training programmes and conferences. Encourages research into all aspects of the condition and is involved at a national level to improve services for people with a brain injury.

The Independent Living Centre

The Independent Living Centre is a resource and advice centre designed to assist people who have difficulties with every day activities to increase or maintain their independence, improve their quality of life or to assist their carers.

The centre gives free and impartial expert advice on information and products; enables people to compare and contrast a range of products in the showroom (mobility equipment, kitchen, hall, stairs, bedroom and bathroom); provides individual assessments (carried out by an Occupational Therapist); informs people of their eligibility for provision of equipment locally and alternative sources including private purchase. Where the centre is unable to resolve a need presented by a service user they are referred onto to a more appropriate agency/service.

Specialist exhibitions and demonstrations of equipment are provided on a regular monthly rotational basis.

The centre acts as a training resource for carers and staff involved in the care of people with disabilities. The centre also is a resource for training organisations, i.e. colleges, universities, and helps social services and voluntary agencies regarding equipment for people with disabilities.

The centre is open to all regardless of where you live: disabled people; carers; health services; social services; community professionals; general public. Self referrals are accepted.

Assessments are available to all. Only those living in Middlesbrough and Redcar and Cleveland localities will be provided with equipment where eligible. Advice can be given to people from other areas, following assessment.

Opening Hours

Monday - Wednesday: 1pm - 6pm; Thursday: 1pm - 7pm; Friday: 1pm - 4.15pm; Saturday: 9.30am - 1.30pm

The National Autistic Society North Yorkshire Branch

Telephone or e-mail advice, information, help and support for parents/ carers, professionals and anyone interested in Autism/ Asperger Syndrome (ASD). Regular branch meetings are held at The Children's Centre, Cherry Tree Avenue, Scarborough, Tel: 01723 341621. All welcome.


Yorkshire Coast Information for Autism

Provides information and advice for young families. Contact Linda on 01723 870370 (after 6.30pm)


National Autism Helpline: 0845 070 4004. Monday to Friday, 10am – 4pm.

The Stroke Association

National charity concerned with combating stroke in people of all ages. It funds research into prevention, treatment and better methods of rehabilitation, and helps stroke patients and their families directly through its community services, information leaflets etc.


Regional Office

Louise Haigh, Information Officer, The Stroke Association, Seacroft Hospital, York Road, Leeds, West Yorkshire, LS14 6UH

Tel: 0113 260 1167

E-mail: yorkshire@stroke.org.uk


Stroke Association Support Worker based at Age Concern Scarborough.

Mandy Webb, Tel: 01723 376562

Trinity Centre

Day Centre providing good quality day care for older and disabled people from Whitby and the surrounding villages, together with door to door transport facilities (minibus with disabled lift at the rear).The Trinity Centre is accessible for people with disabilities, having wide doors and a lift to the first floor. There are disabled toilets on the ground and first floor. The Centre is for socially isolated people, enabling them to meet new friends, have a home-cooked meal at lunchtime and to join in activities such as whist, dominoes and bingo. Trips out are also arranged during the year.


Referral to Trinity Centre is by self referral or via NYCC Adult and Community Services, Tel: 0845 034 9494, or by contacting The Trinity Centre for information.

Umbrellas - Short Breaks Service

Shared care scheme run by NCH and Barnardos for disabled children (aged 0 - 18) and their families. Umbrellas offers a sitting service, outings and occasional overnight stays with carers. Breaks can range from a few hours to a couple of days, and may be in the home of a carer or a sitter looking after the child in their own home.

Veterans UK

Veterans-UK is for ex-service personnel (Army, Navy, RAF – regular or reserve), providing a single point for accessing information on a variety of veterans services provided by a range of different organisations. Advice and information can be accessed on pensions and compensation schemes; service records; medals, badges and emblems; welfare services and one-to-one support (in the home if needed). The website provides information on services for veterans and useful links to ex-Service organisations.

Victim Support

National Charity providing free, confidential support to people affected by crime. Support is given to victims of crime, people going to court (Witness Service) and through the Victim Supportline.

  • 0845 30 30 900 (Victim Supportline) / Textphone: 020 78 96 3776
  • Find Out More

Warm Front

Government funded scheme managed by Powergen Warm Front to help people in receipt of income-based or disability related benefits to improve the insulation and heating in their homes. If you own you own home or privately rent, you could have a range of insulation and heating improvements installed in your home.